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Wow, does this company ever understand the meaning of customer service.

Wow, does this company ever understand the meaning of customer service.

Wow, does this company ever understand the meaning of customer service.  Having sold us a health insurance policy, Brent and his employees have regularly checked that we were satisfied and offered to answer any questions at any time.  Recently we had an issue with a charge the insurance company did not want to pay.  Brent got us all on the phone in a 3-way conversation and the refund check is on its way.  i would add that this took place out of normal office hours but Brent was still willing to give of his time.  I would recommend Brent’s insurance company to anyone.

Michael & Penny T.

Howard & Howard Insurance Agency, LLC
2018-07-06T12:56:26-07:00

Michael & Penny T.

Wow, does this company ever understand the meaning of customer service.  Having sold us a health insurance policy, Brent and his employees have regularly checked that we were satisfied and offered to answer any questions at any time.  Recently we had an issue with a charge the insurance company did not want to pay.  Brent got us all on the phone in a 3-way conversation and the refund check is on its way.  i would add that this took place out of normal office hours but Brent was still willing to give of his time.  I would recommend Brent’s insurance company to anyone.